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Blue and white patterned ceramic dishes and a small cup on a wooden surface.

FAQ

We’ve tried a good few selling platforms over the years and the honest truth is, they simply don’t work well for pieces that need a proper courier rather than a standard parcel service. Many of our finds are large, delicate or downright awkward shapes, and that’s not something a website checkout can sort out on its own.
We’ve also noticed that customers often have questions they’d rather ask before buying than after, whether that’s about scale, condition or how something might sit in a room. A quick email or phone call sorts that out far faster than typing it all into a contact form, so we’ve kept things properly personal instead.
Once you’ve had your item confirmed, we’ll send over an invoice by email with a secure pay link attached, simple to use and no faff. If you’d rather sort it over the phone, we’re happy to take payment that way too, whichever suits you best.
Once your payment lands, our courier will typically collect the piece the very next day, then it’s generally with you within two to five days depending on where you’re based. We’ll always confirm the exact timing as part of your purchase, so you know what to expect.
If you’re buying for a birthday, anniversary or any other special occasion, just let us know and we’ll do our very best to get it to you in time.
We’ve had to pause shipping overseas, including Europe, as keeping on top of duties and paperwork became more hassle than it was worth for one off finds. What we can do instead is deliver to a shipper in London, who you then instruct for the onward journey to wherever you are.
We’ve worked with a few reliable shippers over the years and are happy to point you towards them if that would help. The other nice thing about this route is that you’re the one in control. You can pick the shipping method and get quotes that actually suit your budget and timeline, rather than being stuck with whatever a single courier option offers.

Contact:

Email : FlaraCollects@gmail.com

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FAQ

Why can't I buy direct from your website?

How do I pay?

What is the shipping time?

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